Delivery Policy

Thank you for shopping with Great British Lawn Co. We are committed to delivering your order quickly and efficiently. Please review our shipping policy below.

Shipping Locations Currently, we only ship to addresses within the United Kingdom. Unfortunately, we do not offer international shipping at this time.

Processing Time Orders are typically processed within 1-2 business days (Monday-Friday, excluding bank holidays). During peak seasons or promotional periods, processing times may be extended.

Shipping Methods & Delivery Times We use trusted courier services to ensure your order arrives safely and on time. Estimated delivery times are as follows:

• Standard Shipping (2-4 business days)

Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions or courier delays.

Shipping Costs

• Standard shipping rates are displayed at checkout based on your location and order size. 

Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking details. You can use this information to monitor your shipment’s progress.

Missed or Delayed Deliveries If your order has not arrived within the estimated timeframe, please check the tracking details provided. If further assistance is needed, contact our customer service team at hello@greatbritishlawnco.com

Damaged or Incorrect Orders If your order arrives damaged or incorrect, please notify us immediately. Provide a clear description and photos of the issue so we can resolve it promptly.

Returns & Refunds For information on returns, please refer to our Returns Policy.

Contact Us If you have any questions regarding shipping, please get in touch with us at: Email: hello@greatbritishlawnco.com
Website: www.greatbritishlawnco.com

We appreciate your support and look forward to helping you achieve a healthier, greener lawn!